Quote of the Day: My co-workers were chatting about who should confront one of our more difficult and obnoxious clients in order to “gently, but firmly put him in line”. My name was quickly suggested by one coworker and he said, “she can have this level of aggression that is not hostile, but cannot be denied. It’s not offensive, but it’s very direct.”

I hope that is a good thing. Actually, it bears mentioning in this regard that I just started a Dispute Resolution and Conflict Management course. So far I am enjoying it more than just about anything else I’ve ever studied and it brings together so many of the other fields in which I’ve already dabbled, i.e., culture, psychology, negotiation, philosophy, ethics, non-violence and logic. We also get to explore the theoretical sides of game theory and law.

I love being back behind a school desk.